What are the dates that your facility will be closed?
- All statutory holidays
- Weekends – (we’re always happy to proved our clients with a list of babysitters who are recommended and available weeknights and weekends)
- Last week of August & December 24th – We need this time to organize and fully sanitize our centre for the coming season, in order to ensure the best possible environment for the children. Parents must arrange alternative childcare arrangements during this time. Fees for these months will remain the same as the other months, but we have offset the yearly total to take this downtime into account.
Is there a deposit required upon registration?
Yes. As a standard industry practice, we require a deposit with your child’s registration. If you withdraw your child, you must provide one month’s notice, on the 1st day of the month (for example: Jan 1st – notice given; Jan 31st – last day, and deposit given). With appropriate, the deposit will be refunded on your child’s last day at the centre.
Do you accept children on subsidy?
Yes, we do! All information and forms are available in the “Registration” section of our website. Until subsidy payment has gone through, however, we ask that parents cover these fees in the interim. It will be the parent’s responsibility to follow up with the Province of BC in regards to their subsidies.
Can I create my own schedule if my child is enrolled part-time?
We always try our best to accommodate our parents’ schedules; however, it will depend on the availability of staff each day. Once a child’s schedule is finalized, no alterations are permitted. If your child is sick or on vacation, we do not allow make up days. If you would like to add an additional day, please let us know and we will work with you to find an opening. If you would like to decrease the amount of days your child attends, we require one month’s written notice on the first of the month.
To reserve a spot for September do I need to enroll my child throughout the summer?
Yes. Your child must be registered in the summer to reserve a spot for September. Our Centre runs year round and carries the same expenses and fixed costs during every season.
If we are planning a month long vacation, do we still have to pay daycare fees for that month to keep our spot?
Yes. Unfortunately, we’re not able to reserve a spot for your child without receiving payment. If you are unable to pay, you must re-register upon your return, dependent on spots available.
What do I need to pack for my child’s first day?
Infant & Toddler Program
- Diapers/pull-ups
- Wipes
- Bottles/sipper cups
- Milk, juice, etc.
- Baby food/snacks
- Extra clothing
- Blanket if your child takes naps
- Inside & outside shoes
3-5 Year Olds Program
- Diapers/pull-ups*
- Wipes*
- Extra clothing
- Blanket if your child takes naps*
- Lunch
- Snack (please note: the daycare will provide one afternoon snack for each child everyday)
- Inside & outside shoes
*If applicable
How do I prepare my child for all types of weather?
Snowy Day
- Jacket
- Toque
- Mittens
- Winter boots
Rainy Day
- Rain boots
- Rain jacket
Sunny day
- Sunscreen lotion
- Hat
- No flip-flops
Can my child bring toys from home?
No, with the exception of a security blanket or special toy. We have a variety of toys for children to play with, and teach children the importance of sharing. For this reason, we generally advise parents to not bring toys from home. However, we understand that some toys may provide comfort for children. Therefore, if children have a special toy which helps them sleep, we can hold onto the toy, or keep it within the child’s backpack until nap time, where they can sleep with their special toy.
Does my child have to take a nap?
No, your child doesn’t have to nap if you prefer they don’t. While other children are napping, we will provide a quiet playtime area for your child.
Where can I park when I take my child to daycare?
Parking is available in front of the Day care.
What if my child is not potty-trained?
It is no problem at all if your child is not potty-trained. We will do our best to encourage your child to use the washroom on their own. However, accidents happen!
What is your discipline policy?
Pleas click here and read our discipline policy
If my child is sick, can he/she still come to daycare?
If your child has any of the following symptoms please keep your child at home:
- Fever (37.5C/99.5F)
- Diarrhea or loose stool
- Nausea or vomiting
- Infected skin or discharge from eyes
Aside from these visible symptoms, please use your discretion before sending your child to our daycare.
Is there a late fee?
Yes. There will be a late fee after 5:30 pm when our center closes. We will charge $15.00 between 5:30 – 5:40 pm. For every additional minute after 5:40 pm we will charge $1.00. This money will go directly to the staff member that is on shift.
Does your facility provide an opportunity for show and tell?
Every week, each child will have the opportunity to present a toy or object which means a lot to them, in front of the rest of his/her classmates. Each child will be provided with a set day. Upon registration, parents will be provided with more details regarding Show & Tell which includes their child’s presentation day.